Frequently Asked Questions

Only European customers with a valid VAT number can be registered.

The online purchase is reserved for customers within the countries of the European community*.

If you live outside the European community, you can ask for a quotation through the website and you will be contacted.

*For customers based in Cyprus and Malta: it is not possible for you to make orders directly on the website. You can however request a quote for the items of your interest: our Customer Care staff will contact you with our best quote including shipping costs, which you will have to confirm in order to fix the prices and carry out your final order.

All products that can be purchased online are only available in the Euro currency.

When you add a product to your cart, you are updated on the availability of the product. For products that we have in stock the shipment is within 24 hours (on working days) from the moment you confirm your order.

Some products have limited availability. If during the selection phase (in the cart) other customers have confirmed the purchase, availability may vary.

Yes, in order to complete your order, the minimum product value is 50,00 EUR, transport excluded.

We accept credit cards of the VISA and MasterCard circuit and payments through PayPal.

To allow a faster order fulfillment we have selected the express courier TNT. It is therefore not possible to make shipments for online orders with other carriers. In case of orders with a weight higher than 100kg Legor Group S.p.A. may ship with a different carrier.

After having put the selected products in the cart, you will be informed about the estimated delivery time for the selected products before checking out.

Contact the customer service 0444 467952\u00a0or by contacting us directly here.

You can register by entering the required data. You will receive instructions via email to confirm and activate your account.

Promotional coupons only apply to the “tools and consumables” and “plating machines and accessories” categories. Alloys and plating solutions cannot be discounted by a coupon.