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Shipping and returns

Delivery method

The shipment of the goods that is available in the warehouse takes place within two working days following the order confirmation. From that moment the actual delivery times depend on the courier. This deadline is valid in principle; therefore, any delays do not singularly legitimize compensation for damage or termination of the contract.

Transport costs are those specified in the order summary before confirmation. In case of absence of the buyer at the time of delivery, the goods remain undelivered for a period with the courier, after which, Legor Group S.p.A. reserves the right to cancel the order and to withhold any amount to cover the costs incurred. The incompleteness or inaccuracy of the order expressly exempts Legor Group S.p.A. from the execution of the same.

Withdrawal from the contract

The buyer can withdraw from the contract, unless the goods are clearly personalized. The withdrawal occurs by written communication to:

Legor Group S.p.A.

Via Del Lavoro 1

36050 Bressanvido (VI)

No later than 8 (eight) days from the date of delivery of the goods, clearly indicating the will to terminate the contract. The communication, if made by e-mail, must be addressed to the e-mail address; if done by fax, fax number +39 0444660677 must be addressed.

The withdrawing buyer must return the goods, which must not show signs of wear or use, and returned in the original, intact packaging. The return must take place no later than 10 (ten) working days from receipt of the goods.

The return costs shall be borne by the buyer.

The return of goods that will show signs of wear, or packaging that is not intact will be refused; alternatively, at the discretion of Legor Group S.p.A., a partial refund will be made. If the buyer makes use of the right of withdrawal, the amount to be refunded will be credited with the method agreed with Legor Group S.p.A. Legor Group S.p.A. will reimburse the payment made by the buyer, including delivery costs with the exception of those sustained by the buyer to return the goods, without undue delay and in any case no later than 14 days from receipt of the goods intact at its warehouse. These refunds will be made using the same payment method used by the customer during the purchase, unless otherwise agreed.